Shipping Policy

1. Free Shipping Policy

• We offer free shipping for products purchased by customers in the United States and most countries. For customers in other countries and regions, a shipping fee of $3-$20 may apply to the corresponding products.
• Of course, for countries and regions not covered by free shipping, we provide exclusive free shipping discount codes, which will be distributed to our most loyal customers.
• For some large-sized items, we provide free shipping worldwide. We have cooperated with logistics companies for the delivery of large-sized items, so you can purchase with confidence.

2. Order Processing and Delivery Time

• Processing Time: 2-4 business days.
• Delivery Time: 10-22 business days.
• Some customized products in our store require a longer production cycle, so there may be a slight delay in the time you receive the products. Thank you for your patience.
• During peak seasons, the order processing time will be longer than usual. Thank you for your understanding and patience.

3. Order Tracking

• Once your order is shipped, we will send you an email containing logistics tracking information, allowing you to check the real-time shipping progress of your package.
• If you do not receive this email for any reason, please send an email to coolshotlab@163.com, and we will update you on the latest status of your order.

4. Contact Us

• If you have any questions regarding your order, please feel free to contact us or send an email directly to coolshotlab@163.com (please include your order number in the email).
• Subscribe to our newsletter (to get timely updates on new product information and other news).